Shipping Policy
All orders will be fullfilled and shipped within 5-7 business days of the order date.
Return Policy
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We are committed to ensuring your satisfaction with every purchase. If any of our products arrive broken or damaged during transit, we offer a Money Back Guarantee. Here's how our return policy works:
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Damage During Shipping: If your item arrives damaged or broken, please contact Rachel at reviveyournails@gmail.com within 7 days of receiving your order. We will ask for photos of the damage to process the return.
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Full Refund: Upon approval of your return request, we will issue a full refund for the damaged product(s) to the original payment method.
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Replacement Option: Alternatively, we can offer a replacement at no additional cost, if you prefer to receive a new item instead of a refund.
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Return Shipping: For damaged items, we will cover any return shipping costs associated with the return or replacement.
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Exclusions: This policy applies only to items that are damaged during shipping. It does not cover damage caused by misuse, wear and tear, or any other issues unrelated to transit.
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We value your trust and strive to ensure that all our products reach you in perfect condition. If there’s anything wrong with your order, don’t hesitate to reach out – we’re here to help!